Fassi


When you purchase a complete crane vehicle from Mac’s Trucks, FASSI UK’s national support network is at your service.

 

FASSI UK’s 20 authorised service points form a comprehensive national network, providing local support wherever you are in the United Kingdom.

 

All their service points are equipped with the FASSI diagnostic laptop & are members of the Association of Lorry Loader Manufacturers & Importers (ALLMI). They are at your service for everything from LOLER PUWER inspection & test, service maintenance, repairs, warranty work & spare parts sales.

 

The FASSI UK telephone helpdesk offers a single point of contact for all assistance. Every call is logged onto their Support-Desk computer system, assigned to a service point and managed through to successful conclusion by their knowledgeable team. Out of hours (0700-2300 Mon-Sun) they offer an emergency call back service to assist you to stow the crane away for transfer to a service point.

 

Through their Training Academy, FASSI UK’s field based Product Support Engineer continually develops the skills of the service engineers. A structured training & coaching programme leads to Bronze, Silver & Gold skills accreditation. Nationally, there are 85 engineers enrolled in the FASSI training academy.

Signup to our Newsletter

 

Get the latest updates from Mac’s Trucks by singing up to our
newsletter using the form below.

 

>